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Articles Related to 'Banking'

Apr 8, 2020
Guy Goodwin
I am a home owner facing financial hardship and job loss due to COVID-19: what are my obligations to the bank on my mortgage?
Apr 9, 2020
Alan Knowsley
Bank to pay customer $6,000 after slow reaction to fraud…
Apr 9, 2020
Alan Knowsley
Bank offers $5,000 settlement over misleading information…
Apr 9, 2020
Alan Knowsley
Bank required to reimburse customer over misappropriated funds…
Apr 9, 2020
Alan Knowsley
Bank partly responsible for unauthorised transfer…
Apr 14, 2020
Alan Knowsley
Bank pays customer $43,000 after providing an unaffordable loan…
Apr 23, 2020
Alan Knowsley
Bank pays out after error allows unauthorised withdrawals…
Apr 22, 2020
Alan Knowsley
Bank required to reimburse stolen funds…
May 1, 2020
Alan Knowsley
Bank pays customer $9100 after Ombudsman investigation…
Sep 1, 2020
Alan Knowsley
Bank not liable for lost interest on uninvested funds...
Sep 3, 2020
Alan Knowsley
Bank ordered to write off interest and charges on excess loan…
Sep 10, 2020
Alan Knowsley
Bank ordered to pay after customer’s signature forged…
Sep 21, 2020
Alan Knowsley
Bank liable for not stopping fraud…
Oct 5, 2020
Alan Knowsley
Bank not liable when customer gives security code to scammer...
Oct 19, 2020
Alan Knowsley
Bank ordered to reimburse premiums for unsuitable insurance...
Oct 26, 2020
Alan Knowsley
Bank held liable for theft by grandson …
Nov 2, 2020
Alan Knowsley
Bank not liable after customer put pin on cell phone …
Oct 13, 2020
Alan Knowsley
Bank not liable for customer’s failure to read contract…
Nov 11, 2020
Alan Knowsley
Bank pays compensation after poor handling of complaint…
Nov 16, 2020
Alan Knowsley
Bank wrong to grant increased credit…
Nov 23, 2020
Alan Knowsley
Banking Ombudsman rejects customer’s complaint…
Oct 15, 2020
Alan Knowsley
What is the Code of Banking Practice?
Dec 1, 2020
Alan Knowsley
Banking error leads to over $12,000 compensation...
Dec 7, 2020
Alan Knowsley
Customer held liable for bank loan to different customer...
Dec 14, 2020
Alan Knowsley
Bank at fault for payments to fraudster…
Dec 21, 2020
Alan Knowsley
Customer compensated after breach of Code of Banking Practice…
May 17, 2021
Shaun Cousins
Bank ordered to pay $280,000 following insurance policy errors…
Jul 6, 2021
Alan Knowsley
Bank errors lead to repayments to customers…
Jul 6, 2021
Alan Knowsley
Bank reversing payment cost $5500…
Aug 31, 2021
Alan Knowsley
Complaint Upheld Against Bank for Approving Loan to Problem Gambler
Sep 3, 2021
Alan Knowsley
Is cryptocurrency property?
Apr 27, 2022
Alan Knowsley
Bank not liable after pin given to "carer"...
Apr 27, 2022
Alan Knowsley
Bank writes off employee business card debt...
May 4, 2022
Alan Knowsley
Man claims bank error caused him financial problems...
May 11, 2022
Alan Knowsley
Bank not liable for money sent to fraudster...
May 18, 2022
Alan Knowsley
Bank's refusal to change borrower entity upheld...
May 25, 2022
Alan Knowsley
Dispute over car insurance settled...
May 31, 2022
Alan Knowsley
Non-disclosure of medical history impacts life insurance...
Jun 1, 2022
Alan Knowsley
Bank only partly liable for fraudulent card use...
Jun 8, 2022
Alan Knowsley
Bank not liable to access business viability...
Jun 15, 2022
Alan Knowsley
Bank not liable for incorrectly completed form…
Nov 30, 2022
Alan Knowsley
Banking Ombudsman holds bank not required to review customer insurance policies and premiums…
Dec 14, 2022
Alan Knowsley
Bank to reimburse claimant $95,000 after funds stolen…
Dec 22, 2022
Alan Knowsley
Ombudsman upholds rejection of insurance claim after false screenshot of payment…
Jan 9, 2023
Alan Knowsley
Banking Ombudsman denies bank is responsible for inadequate insurance cover…
Jan 19, 2023
Alan Knowsley
Ombudsman declines woman’s complaint to bank trying to recover $80,000 lost to scam...
Jan 20, 2023
Alan Knowsley
Bank pays $5,400 after multiple mistakes over loan restructure...
Jun 2, 2023
Alan Knowsley
Bank justified in looking at joint bank account...
Jun 14, 2023
Alan Knowsley
Bank’s decrease in interest rate not unreasonable...
Jul 4, 2023
Alan Knowsley
Bank pays $60,000 after customer victim of scam...
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