The insured had damaged her glasses by scratching and went to the insurer to see if she could claim under the policy.  She was told that the policy did not cover gradual damage like scratching, but would cover a sudden loss of the glasses. 

A short while later the insured reported that her glasses were lost and made a claim under the policy.  It transpired that she had not lost her glasses, but had merely made a claim that they had been lost, to get them covered by her insurance. 

Not only did the insurer refuse her claim for lost glasses, but it also cancelled all her other insurance policies and put a note on the insurance Claims Register of her fraudulent claim.  The notification on the register meant that she was unable to obtain any insurance from any other insurance company.  A small lie, over a small item of glasses, has led to a serious and lifelong problem for the insured in obtaining insurance.

Leading law firms committed to helping clients cost-effectively will have a range of fixed-price Initial Consultations to suit most people’s needs in quickly learning what their options are.  At Rainey Collins we have an experienced team who can answer your questions and put you on the right track.

Alan Knowsley
Insurance Lawyer

If you are a New Zealand Super Gold Card Holder (Australian Senior Cards do not qualify) we will give you a 75% discount off our initial 1 hour consultation fee. We will also give you a 17.5% discount off the first matter we handle for you and then 12.5 % off any subsequent matters for you.  These discounts relate to your personal matters only (i.e. not business or organisational matters).