People have the right to access their personal information and from 1 December 2020 the Privacy Commissioner will be able to order access is given if an organisation refuses to do so.

The Privacy Commissioner can also issue a Compliance Notice to organisations that fail to comply with their obligations under the Act.  This can require an organisation to do something to comply, or to stop doing something so that they comply.  Both of those orders can be appealed to the Human Rights Tribunal.

The Privacy Commissioner can also seek that organisations and individuals be fined up to $10,000 for:

(a)  Failing to comply with a Compliance Notice.
(b)  Destroying personal information that has been requested.
(c)  Failing to notify the Privacy Commissioner of a privacy breach that has caused or is likely to cause serious harm.
(d)  For misleading an agency to access someone else’s personal information, for example, impersonating that person.

The Privacy Commissioner will also be able to make decisions on breaches of privacy, so that will greatly speed up the process for people complaining about breaches. 

Leading law firms committed to helping clients cost-effectively will have a range of fixed-price Initial Consultations to suit most people’s needs in quickly learning what their options are.  At Rainey Collins we have an experienced team who can answer your questions and put you on the right track.

Alan Knowsley


If you are a New Zealand Super Gold Card Holder (Australian Senior Cards do not qualify) we will give you a 75% discount off our initial 1 hour consultation fee. We will also give you a 17.5% discount off the first matter we handle for you and then 12.5 % off any subsequent matters for you.  These discounts relate to your personal matters only (i.e. not business or organisational matters).